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Lorne set up his first Asterisk/FreePBX system around 2008 as a replacement for the office phone system while working in a completely unrelated Engineering field. In the process, he spent free time hacking and extending the system where features were lacking, discovering much about the inner workings in the process. At the same time, Lorne began engaging with the online community, at first by participating in FreePBX and Asterisk forums and then later by becoming an open source code contributor and leader for community-supported FreePBX projects. In 2015, Lorne was hired by Sangoma to perform both support and development duties and has since expanded his scope of interest beyond the dialplan to the entire IP telephony ecosystem.